Welcome to the Practice Resource Center (PRC)

The Practice Resource Center is an online collection of OrthoSynetics’ Best Practices, developed to assist your practice with development & training needs. 

The PRC functions as a comprehensive database of training materials, webinars, forms, scripts, useful links & more! 

By accessing the Practice Resource Center, your team will have many opportunities to participate in live and recorded webinars throughout the year and even become certified in the PRC curriculum.

The PRC is a place for collaboration and education. If there is something you would like to see added to the PRC, please contact rkuma@orthosynetics.com

Happening Now!

TEAM EDUCATIONAL OPPORTUNITIES

Practice Development has a team of consultants with over 120 years of combined experience ready to train your team on Best Practice processes that help practices work smarter not harder.

• New Patient Experience
• New Patient Call
• Phantom Call Surveys
• Same Day Starts
• Conversion Rate
• Customer Service
• Office Management
• Patient Flow and Scheduling
• Arsenal of forms, documents, letters, scripting
• Webinars with quizzes (both live and recorded)
• And Much, Much, More!

NEW EMPLOYEE TRAINING

Hired a new employee? We offer OSHA and HIPAA training that is a mandatory Federal Law Requirement for healthcare employees. Our Practice Development Department also offers webinar-based trainings using self-guided custom curriculums specific to the positions within the practice or live training with Practice Development’s Training Team. Reach out to your Practice Development Consultant for more information.

PHANTOM PHONE CALLS

Practice Development’s Phantom Call Team have secret shoppers available to make recorded calls to your practice who evaluate how well your front desk team handles incoming new patient calls. Once the call has been completed our team will provide the doctor with an evaluation, a copy of the recording, along with Practice Development’s recommendations for those areas that need improvement. Should the team require training Practice Development will coach them on the importance of new patient calls and provide training on areas where they can improve using Best Practice processes and scripting.